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Why are Leon & George plants so beautiful?
At Léon & George we do our best to ensure that you get the interior you dream of, without having to run through several stores to find the ideal composition.
Ready to install and to be admired, our houseplants are carefully selected and adapted to your desires and your space. Delivered with a nice care card and a design planter they will also be accompanied by clay balls (placed between the plastic pot and the planter to preserve a good level of humidity), and a sophisticated finish thanks to the naturally stabilized moss that covers the soil.
Finally, our Doctor Plant is at your service for any questions concerning the health of your plants! contact him at email@example.com.
At Léon & George, we strive every day to respect our values. This is why we favor responsible design and sourcing, high-end materials, organic care products, unique packaging in recycled and recyclable boxes and offer personalized support.
#about #offer #sustainable #organic #service #quality #help
What will I receive with my plant ?
If you order a plant with pot you will receive :
- 1 plant
- 1 pot
- clay balls
- decorative moss
- a care card
- a moisture meter (free, only for Large and Xlarge plants orders)
When you unbox your plant, the staging is already arranged : the clay balls are placed at the bottom of the pot and the decorative moss is placed on top of the soil.
For Large and Xlarge plants, you will just have to pike the moisture meter in the soil.
If you order a plant without pot you will receive :
- 1 plant in its growing plastic pot and adapted saucer
- 1 staging kit containing : clay balls, decorative moss, a moisture meter
- a care card
After unboxing your plant you will have to arrange the staging yourself. Very simple ! Place the clay balls into the saucer, place the plant on top of it and pike the moisture meter then arrange the decorative moss on top of the soil.
Do you sell the plants without a ceramic pots?
Yes, we do for Large and Extra Large plants.
Select the "staging kit without pot" button in the Pot Option, see screenshot below:
The plants come with a nursery pot, an adapted saucer, a staging kit contaning clay balls, decorative moss and a moisture meter, and a care card.
How are your plants packaged for shipping?
We take great care in packaging each and every plant set to ensure it arrives in pristine condition. Our innovative, custom packaging allows us to not only protect our delicate ceramic planters but also any variety of living greenery. Unboxing is easy and delightful.
How does the delivery work?
All our plants (except Xlarge plants) are shipped with UPS, Chronopost or Colissimo Standard, within 2 working days. The houseplants are carefully packaged in recycled packaging specially designed for their safety. The average transit time is 2 to 5 working days.
For a delivery in Paris or in Ile-de-France, we offer our White Glove delivery service, carried out by our delivery team. The plants are set up in your home, if desired. You will be able to choose your delivery date at the order check-out. Our delivery people will contact you 30 minutes to 1 hour before delivery.
Xlarge plants are only available in Paris and Ile-de-France with our White Glove delivery service.
The shipping charges depend on the delivery zone, they will appear after the cart validation and the entry of the delivery information.
To find out more, discover our delivery experience!
What is your 45-day guarantee all about?
We want to assure you that anyone can be a successful plant owner. Our plants are all easy to care for and come with foolproof care instructions. It takes a little practice to develop a green thumb, but if the plant dies within your first 45 days, we'll replace it!
Send us an email at firstname.lastname@example.org with your order number, to process any return or exchange wish.
Can I reschedule my delivery?
Of course! For White Glove delivery (X-Large and Large plants) we simply ask that you notify us at least 24 hours before the scheduled delivery day so that we can notify our delivery team. Contact us at email@example.com to let us know what changes you would like to make.
For Standard delivery (Tabletops and accessories), we ask you to inform us as soon as possible and at the latest 24 hours after the validation of your order to be sure that the order is not yet shipped. Contact us on firstname.lastname@example.org to indicate the desired changes.
#reschedule #postpone #delivery